Define the role
AKIU + clientAgree skills, location, remuneration, headcount and decision criteria.
Planning1–3 business days
CLARITY AT EVERY STAGE
Processes and lead times.
Understand what happens, who is involved and what moves the process forward. Choose a journey to view its flowchart and reference timings.
14journeysPT / ENbilingual informationUTC+1Angola time
YOUR JOURNEY
Recruitment and selection
From the role brief to the hiring decision, with distinct responsibilities.
Open service or workspace →Starting point
Confirmed role, terms, headcount, selection criteria and mandate.
01 Role and terms approved?YESContinue to the next step ↓02 Source and assess
AKIUSource, receive applications, assess and prepare an initial shortlist. Scarce roles and campaigns require a separate schedule.
Planning5–15 business days03 Interview and decide
Employer + candidatesSchedule interviews and record assessments and the decision. Availability on both sides affects timing.
TimingSchedule / window to be confirmed04 Formalise the offer
AKIU + clientConfirm offer, acceptance and authorised checks. The proposal defines hiring-related commercial terms.
Planning2–5 business days05 Onboard
AKIU + clientConfirm the contract and start date; coordinate mobilisation and onboarding where contracted.
TimingSchedule / window to be confirmed
Journey outcomeRecorded shortlist and decision; onboarding only after confirmed hiring.
View owners and timing table
| Stage | Owner | Timing / lead time |
|---|---|---|
| 01 · Define the role | AKIU + client | 1–3 business daysIndicative reference |
| 02 · Source and assess | AKIU | 5–15 business daysIndicative reference |
| 03 · Interview and decide | Employer + candidates | Schedule / window to be confirmed |
| 04 · Formalise the offer | AKIU + client | 2–5 business daysIndicative reference |
| 05 · Onboard | AKIU + client | Schedule / window to be confirmed |
What if an item is pending?
The case owner identifies what is missing, who needs to act and its effect on timing. “Action required”, “Awaiting external authority” and “Scheduled” distinguish a required reply, an external dependency and a confirmed window. Available statuses depend on the request type.
If the delivered outcome needs correction, record the reason through the case channel. Closure should reflect the outcome actually delivered.
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