Prepare onboarding
AKIU + clientValidate information, employment relationship, contract and responsibilities; immigration follows its own process.
Planning3–5 business days
CLARITY AT EVERY STAGE
Processes and lead times.
Understand what happens, who is involved and what moves the process forward. Choose a journey to view its flowchart and reference timings.
14journeysPT / ENbilingual informationUTC+1Angola time
YOUR JOURNEY
Onboarding and payroll
Documentation, onboarding and the monthly payroll cycle with confirmed approval and funds.
Open service or workspace →Starting point
Approved employment model, employer, records, payroll inputs and cut-off calendar.
01 02 Collect period inputs
Client / applicantSend time records, absences and changes through the agreed channel by cut-off.
TimingSchedule / window to be confirmedInputs and funds confirmed?YESContinue to the next step ↓03 Calculate and check
AKIUPrepare payroll and reconcile changes, deductions and totals.
Planning2–3 business days04 Approve and pay
Employer + bankApprove the schedule, confirm funding and execute through the applicable banking channel.
TimingSchedule / window to be confirmed05 Issue records and reconcile
AKIUProvide authorised records and reconcile evidence. Statutory obligations follow the applicable calendar.
Planning1–2 business days
Journey outcomeOnboarding and period payroll records, with evidence and reconciliation.
View owners and timing table
| Stage | Owner | Timing / lead time |
|---|---|---|
| 01 · Prepare onboarding | AKIU + client | 3–5 business daysIndicative reference |
| 02 · Collect period inputs | Client / applicant | Schedule / window to be confirmed |
| 03 · Calculate and check | AKIU | 2–3 business daysIndicative reference |
| 04 · Approve and pay | Employer + bank | Schedule / window to be confirmed |
| 05 · Issue records and reconcile | AKIU | 1–2 business daysIndicative reference |
What if an item is pending?
The case owner identifies what is missing, who needs to act and its effect on timing. “Action required”, “Awaiting external authority” and “Scheduled” distinguish a required reply, an external dependency and a confirmed window. Available statuses depend on the request type.
If the delivered outcome needs correction, record the reason through the case channel. Closure should reflect the outcome actually delivered.
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