Sign in and create a profile
Client / applicantUse the account email, acknowledge the privacy information and complete the profile.
TimingDepends on the party’s response
CLARITY AT EVERY STAGE
Processes and lead times.
Understand what happens, who is involved and what moves the process forward. Choose a journey to view its flowchart and reference timings.
14journeysPT / ENbilingual informationUTC+1Angola time
YOUR JOURNEY
Profile and job application
A free journey, from registration to application tracking.
Open service or workspace →Starting point
Authenticated account, active policy and available job requirements.
01 02 Prepare documents
Client / applicantUpload the CV through the secure channel when available; wait for the security check.
TimingDepends on verification and service configuration.Profile and document ready for submission?YESContinue to the next step ↓03 Submit the application
Client / applicantSelect the job and confirm sharing of the necessary data. Keep the success confirmation.
TimingOn successful submission04 Assess and interview
Recruitment teamTrack the status and respond to invitations. Timing is set by the vacancy and responsible team.
TimingSchedule / window to be confirmed05 Communicate the decision
Employer / recruitmentReview the decision and respond to an offer, where applicable.
TimingSchedule / window to be confirmed
Journey outcomeRecorded application and account tracking. This does not guarantee an interview or employment.
View owners and timing table
| Stage | Owner | Timing / lead time |
|---|---|---|
| 01 · Sign in and create a profile | Client / applicant | Depends on the party’s response |
| 02 · Prepare documents | Client / applicant | Depends on verification and service configuration. |
| 03 · Submit the application | Client / applicant | On successful submission |
| 04 · Assess and interview | Recruitment team | Schedule / window to be confirmed |
| 05 · Communicate the decision | Employer / recruitment | Schedule / window to be confirmed |
What if an item is pending?
The case owner identifies what is missing, who needs to act and its effect on timing. “Action required”, “Awaiting external authority” and “Scheduled” distinguish a required reply, an external dependency and a confirmed window. Available statuses depend on the request type.
If the delivered outcome needs correction, record the reason through the case channel. Closure should reflect the outcome actually delivered.
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